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BST: Coaching Skills for Supervisors




Are you eager to involve employees as much as possible in your own performance management? Coaching gives supervisors the skills to reinforce good performance and address poor  performance. Coaching is tough on the problem but not tough on the person and that is why it works.

Coaching Skills for Supervisors will help you build the skills you need to effectively coach others regardless of the circumstance, the time available, the employee, or the performance. This module will allow you to consider how to apply these skills in construction. Supervision can be challenging and coaching allows you to place the responsibility where the responsibility lies, with the employee.



  • The qualities of a coach.
  • The benefits of coaching.
  • The essential skills you need to coach others.
  • How to define performance by identifying behaviours.
  • How to coach good performance.
  • How to coach performance shortfalls.
  • A coaching model that will help you address poor performance.
  • How to deal with defensive behaviours.
  • How to build your coaching competencies through practice opportunities.


1 Gold Seal Credits


Facilitated by: Randy Bowles, Senior Manager, Field Operations, M Builds

Randy Bowles, B.A., GSC, is M Builds’ Senior Manager – Field Operations, whose duties extend through Manitoba, Saskatchewan and into Alberta. Randy has more than 10 years in the industry as a project superintendent involved with commercial, renovation, commercial residential and institutional projects. His current role with M Builds is to provide supervision, mentoring, training and leadership to all of M Builds’ project superintendents and associated field operations staff, while also being responsible for the creating  innovative business development strategies and productive and sustainable relationships towards driving client growth. Randy is consistently involved with proactive strategic planning and construction methodology reviews for all of M Builds’ projects and is responsible for developing and implementing the Quality Control plan used by M Builds on nationallyAs a Gold Seal Champion, Randy is also heavily involved in the continued education of the field operations staff, striving to nurture a knowledgeable and efficient field staff to meet the growing demands and expectations of clientele.


November 14, 2019 8:30 am - November 14, 2019 4:00 pm


Venue: Winnipeg Construction Association - Construction Education Centre
Burnell Room